It proves, that with a competent online documentation of
software products accepted and used by the users, costs for helpdesk and
callcenter services can be reduced dramatically.
The userfriendly documentation of applications and a user
support focused on service, are the goals. A simple presentation of
complex issues, the practical convenience for users and a development of
systems that is user orientated are my prior aims.
You can be sure that your colleagues as well as your clients will always be updated with the latest
information about your products.
